Privacy Policy

1. Information We Collect We collect information you provide when using Altegio Copilot, including: Altegio location identifiers and API access tokens, account email, salon configuration, and usage of the assistant. We also collect technical data such as IP addresses, browser type, and access times. 2. How We Use Your Information We use collected data to: (a) provide and maintain the Service; (b) run AI assistant requests against Altegio APIs you authorize; (c) process subscriptions; (d) communicate with you; (e) improve the Service; (f) comply with legal obligations. 3. Data Storage Your data is stored on secure servers. We implement industry-standard security measures. Marketplace installs use Altegio-issued system access and signed SSO payloads. 4. Data Sharing We do not sell your personal data. We may share data with: (a) Altegio for integration and marketplace authorization; (b) Stripe for billing; (c) infrastructure providers; (d) authorities when required by law. 5. Your Rights You have the right to: (a) access your data; (b) correct inaccurate data; (c) delete your data; (d) export your data; (e) withdraw consent. 6. Cookies We use essential cookies for authentication and session state. See our Cookie Policy for details. 7. Data Retention We retain your data for as long as your account/subscription is active. Upon account deletion, data is removed within 30 days (unless longer retention is required by law or billing records). 8. Children's Privacy The Service is not intended for users under 16. 9. Changes We may update this policy. We will notify you of significant changes where required. 10. Contact Data protection inquiries: support@alttechnologies.ae.